How Your AI Voice Agent Gets Set Up
Discovery Call — 30 Minutes
We learn your business thoroughly — services, common caller questions, appointment types, calendar system and the tone you want your agent to use.
Agent Build & Training
We build and train your AI voice agent on your business data — services, pricing, availability rules and how to handle every common scenario.
Testing & Your Review
We test the agent through real call scenarios. You call it yourself, give feedback and we refine until it represents your business perfectly.
Go Live
Your agent goes live. Your existing phone number stays the same — calls route through the agent first. No hardware, no disruption to your business.
Monitoring & Monthly Optimisation
Every call is logged and transcribed. We review performance monthly and update the agent as your business changes or new questions emerge.
Scale as You Grow
Add multiple numbers, new locations or new agent personas as your business grows — without adding staff or new phone lines.
Frequently Asked Questions
No. Modern AI voice agents use natural language processing and realistic speech synthesis. Most callers cannot tell they are speaking with an AI. Your agent is fully customised to your business name, tone and style.
Most AI voice agents are live within 5 to 10 business days. We handle the entire build and training — you just need to answer some questions about your business and test the agent before it goes live.
It tells the caller it will get back to them, takes their details and creates a follow-up task — or transfers the call to you directly, depending on how you want it configured.
Yes, completely. Every response is based on the specific information you provide. You review and approve the agent before it handles any real calls.
Most Melbourne SMEs start between $600 and $1,200 per month depending on call volume and complexity. Book a free 30-minute audit and we will give you a clear, honest quote.