Privacy Policy

Privacy Policy

Last updated: 28 March 2026

GrowthFirst ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit www.growthfirst.com.au or contact us about our services.

1. Who We Are

GrowthFirst is an AI automation agency based in Carlton, Melbourne, Victoria, Australia. We provide AI agent and business automation services to Melbourne small businesses.

Contact: hello@growthfirst.com.au
Phone: 0430 364 990
Address: Swanston St, Carlton VIC 3053, Australia

2. What Information We Collect

We collect personal information only when you provide it to us directly. This includes:

  • Your name, email address and phone number when you submit our contact form or book an audit
  • Your business name and details when you enquire about our services
  • Technical information automatically collected when you visit our website, including your IP address, browser type and pages visited (via Google Analytics)

3. How We Use Your Information

We use your personal information only for the following purposes:

  • Responding to your enquiries and providing the services you have requested
  • Sending you information about our services where you have requested it
  • Improving our website and services through analytics data
  • Complying with our legal obligations

We do not sell, rent or share your personal information with third parties for their marketing purposes.

4. Automated Communications

If you engage GrowthFirst to set up automated marketing systems for your business, any contacts in your business database remain your responsibility under the Privacy Act. GrowthFirst acts as a service provider only. All automated communications we configure include clear opt-out mechanisms and are built to comply with the Australian Spam Act 2003.

5. Third-Party Services

Our website uses Google Analytics to understand how visitors use our site. Google Analytics collects anonymised usage data. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

6. Data Storage and Security

Your personal information is stored securely and we take reasonable steps to protect it from misuse, interference, loss, unauthorised access, modification or disclosure. We retain your information only for as long as necessary to provide our services or as required by law.

7. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Make a complaint about how we handle your information

To exercise any of these rights, contact us at hello@growthfirst.com.au.

8. Cookies

Our website uses cookies for Google Analytics. By continuing to use our website you consent to our use of cookies. You can control cookie settings through your browser settings.

9. Contact Us About This Policy

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: hello@growthfirst.com.au
Phone: 0430 364 990
Address: Swanston St, Carlton VIC 3053, Australia

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last updated. Continued use of our website after any changes constitutes acceptance of the updated policy.